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Our Cancellation Policy
Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 48 hours before it is scheduled to take place, you will be subject to lose your session.
To avoid losing your session, please provide cancellation notice at least 48 hours prior to your appointment.
You can cancel or reschedule an appointment by emailing us at info@roseskinclinic.com,or texting on 07481670807, or calling our office at 01214595919.
Prepaid Treatment
If you pre-pay for treatments you will save an amount according to the pre-payment schedule. There is no refund on pre-pays and they are not transferable to other individuals, treatment areas, or clinics.
Pre-pays have a 6-months expiry date for 3 to 6 treatments,12-month expiry date (less than 10 treatments) or an 18-month expiry date (10 or more treatments).
48 hours’ notice is required for any pre-paid appointment cancellations. If you cancel a pre-paid appointment within 48 hours or do not attend the appointment, the treatment will be forfeited.
You agree to these terms by purchasing pre-paid treatments